Frequently Asked Questions



1. How to place orders on IWGU?

Go to our collection and pick a product. Go through the the product page and choose the right size, colour and number of items you wanna buy. Add them to your cart and go to payment options. 

Each product has a product page where you can choose the right size, colour, and number of items you want to order. You just need to add them to your cart and go to the payment options and give your shipping details too.

 

2. What happens if the product I ordered is damaged or not true to my size?

Based on our Refund policy you can ask for a full refund within 30 days after the ordered item arrived at your shipping address. Please visit our Refund & Shipping policy.

 

3. How much is the shipping cost of the products?

We offer Free express shipping to our customers over €99 purchase. 

 

4. Do you offer discounts?

Yes, absolutely. We offer discounts based on various factors (eg. season, end of season sale, early bird discounts, over €99 purchase, etc.). Contact us to know more about our discounts. 

 

5.What kind of materials do you use at Independent Women GlowUpTM?

At IWGU we use the best quality materials in our clothes that ensure higher wicking, ventilation and longevity. With us by your side, you will never be disappointed with the quality of the clothes. 

 

6. Why should I buy from IWGU?

We offer superior fitness clothing for women at an affordable price range and by purchasing from our store you are supporting a women-owned brand which biggest long-term mission is to help other independent women become their best self and achieve their biggest goals.